Shipping Policy

Shanghai Flavours of China Town enables delivery of such Orders or completion of Tasks at select localities of serviceable sectors across Kolkata ("Delivery Services") by connecting third party service providers i.e. Pick-up and Delivery Partners (“PDP”) who will be responsible for providing the pick-up and delivery services and completing Tasks initiated by the users of the Platform (Buyers or Merchants). The Platform Services and Delivery Services are collectively referred to as "Services". For both Platform Services and Delivery Services, Shanghai Flavours of China Town is merely acting as an intermediary between the Delivery Partners and Buyers 

Pick-up and Delivery Partners (“PDP”) are individual entrepreneurs engaged with Shanghai Flavours of China Town on a voluntary, non-exclusive and principal to principal basis to provide aforementioned services for service fees. PDPs are independent contractors and are free to determine their timings of work.  Shanghai Flavours of China Town  does not exercise control on the PDPs and the relationship between the PDPs and Shanghai Flavours of China Town  is not that of an agent and principal or employee and employer.

For the pickup and delivery services and completing the Tasks, PDPs may charge the users of the Platform (Buyers or Merchants), a service fee (inclusive of applicable taxes whenever not expressly mentioned) determined on the basis of various factors including but not limited to distance covered, time taken, demand for delivery services/Tasks, real time analysis of traffic and weather conditions, seasonal peaks or such other parameters as may be determined from time to time.